SHIPPING POLICY

Please note that all of our business operations, customer service, and order fulfillment are conducted on business days only. This means that any estimated shipping timeframes, delivery schedules, or processing durations provided on our website or during the checkout process should be understood in terms of business days. It is important to consider this when calculating the expected arrival of your order or contacting our customer support team for assistance.


Fulfillment durations represent the timeframe during which we complete, process, pack, and physically ship your order. It is important to note that the fulfillment duration does not indicate the delivery date. Kindly be aware that the shipping method you choose during checkout and its associated transit time are separate from the estimated fulfillment durations.  

Ready to orders: In stock items ships within 3-5 business days

Non-Custom(Pre-Order): Items ships within 5-10 business days

Custom(Pre-Order): Items ships within 15-20 days


 *Shipping confirmation emails will be promptly sent to you once your order has officially been shipped within the above estimated shipping window durations. This email will include relevant tracking information to help you monitor the progress of your package during transit. Please note that it may take up to 24-48 hours for the tracking information to become active and updated on the shipping carrier's website.


PLEASE UNDERSTAND ONCE YOU GET EMAIL WITH TRACKING INFORMATION we have no control over the whereabouts or speed of your package. We recommend utilizing the tracking information provided to monitor the status of your package and reach out to the carrier customer service.